You’re welcome to participate in this Customer Success Performance Index™ (CSPI). It measures operational Customer Success excellence in eight dimensions from Internal Alignment to ROI. Over 100 companies have participated in the global CSPI benchmark survey and confirmed the strong correlation between high Net Revenue Renewal (NRR) rates and high CSPI scores. You may see how you compare in your current customer success setup and performance.
Partnering win-win success with your customers